#52 Quality & Dependability

Like my Jeep!


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Amper­Art #52, QUALITY & DEPENDABILITY, is from the Amper­Art Adver­tis­ing Slo­gan series. It’s a term that used to be more preva­lent, decades before today’s Cheap & Dis­pos­able mer­chan­dise. Oth­er words that come to mind are: sol­id, reli­able, uncon­di­tion­al­ly guar­an­teed (not just a lim­it­ed war­ran­ty) & ser­vice with a smile.


 

listen up!I remem­ber when prod­ucts were made with qual­i­ty & they were tru­ly depend­able. Not so much any­more (except for Jeeps & iPhones & OXO*). But I am very glad that I have friends who fit the descrip­tion of QUALITY & DEPENDABILITY. My fam­i­ly & friends are of the high­est integri­ty — hon­est, gen­uine, sin­cere — & they are very depend­able — from help­ing out in a pinch to being on time. Unlike most of today’s prod­ucts, my friends are not disposable!


*My love affair with OXO

(as in hugs & kiss­es, although that’s not what the name was intend­ed to imply)

OXO is an out­stand­ing com­pa­ny, tru­ly the def­i­n­i­tion of QUALITY & DEPENDABILITY. I love the visu­al & com­fort­able styling of their prod­ucts (which is most­ly kitchen­ware), the care­ful­ly R&D’d use­ful­ness (unlike some gad­gets that are more dif­fi­cult to use than if the task was ren­dered man­u­al­ly), & even the name & logo. Okay, very much the name & logo, even though I’m not a fan of red.

Their absolute­ly no-​questions-​asked guarNow I even enjoy doing my dishes!antee was put to the test recent­ly when my OXO soap-​dispensing dish brush broke (quite sur­pris­ing­ly — although I use it con­stant­ly as it even turns wash­ing dish­es into a like­able task). In search­ing for the instruc­tions to get a replace­ment, I thor­ough­ly enjoyed vis­it­ing sev­er­al pages on the OXO web­site, as each one intro­duced me to anoth­er amaz­ing facet of their com­pa­ny: the ori­gin of the name; how each prod­uct is devel­oped; & the per­son­al­i­ties & hob­bies of their employ­ees. One of those won­der­ful employ­ees, a cheer­ful woman by the name of Brooke, answered my ques­tions about the bro­ken brush & she struck up a con­ver­sa­tion as if we were old friends.

Would you like the same mod­el or the new­er mod­el with added fea­tures?” (New­er, of course — & I do like the added fea­tures, includ­ing the fact that it’s com­plete­ly black, no red, not even the logo.) She asked if I could send a pho­to of the bro­ken part — but it’s okay if I could­n’t. (I did.) She said they’ll send a replace­ment out imme­di­ate­ly. (They did. Imme­di­ate­ly.)

Brooke even sub­scribed to my per­son­al design project (which you’re read­ing now), Amper​Art​.com, which real­ly showed me how kind & con­sid­er­ate the Oxo­ni­ans are (their term, not mine). Hey! “Kind & Considerate”…that’ll be a new Amper­Art creation!

In case you’re won­der­ing…no, this is not a spon­sored endorse­ment. I sim­ply love OXO! (They say it’s pro­nounced “ox-​oh” but I pre­fer “o‑x-​o” & when I told Brooke why, she even not­ed my rea­son.) Some­day I’ll write an amaz­ing tes­ti­mo­ni­al about my ’96 Jeep which just won’t quit, or Apple, which is ahead of any oth­er device by eons, & my lat­est awe-​inspiring dis­cov­ery, Ther­moWorks, design­ers & man­u­fac­tur­ers of pre­cise & styl­ish bar­beque ther­mome­ters (as well as oth­er pro & semi-​pro kitchen & temperature-​related prod­ucts). Their qual­i­ty & styling is matched only by their incred­i­ble cus­tomer ser­vice, includ­ing Jenean Skousen with whom I had the plea­sure of plac­ing an order today. More about this com­pa­ny & their won­der­ful bar­beque “toys” (that kept me from burn­ing the food for the first time ever) in the upcom­ing Amper­Art issue “Low & Slow.” [Ther­moWorks rave review added April 23, 2018.]

You will prob­a­bly enjoy the OXO web­site (oxo​.com), espe­cial­ly the about page for some inter­est­ing facts & fig­ures. Fur­ther down the page, you’ll expe­ri­ence a refresh­ing­ly human expe­ri­ence as you learn about the employ­ees’ favorite hob­bies, pets, lan­guages & inven­tive uses for their prod­ucts (use the spaghet­ti strain­er as a backscratch­er). If you want a per­son­al review of my OXO expe­ri­ence, just email me, or read about my favorite dish­wash­ing tool, even more than the auto­mat­ic dish­wash­er, here.


 Please tell oth­er amper­sand fans about the
QUALITY
of  each Amper­Art design & the
DEPENDABILITY
of one issue per month, guaranteed. 

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HERE 
Thank you.


 

PRODUCTION NOTES:
Original size: 20x30 inches
Program: InDesign
Fonts: Copperplate, Industria, English Script (ampersand)
Inspiration: Maytag washing machines, Craftsman tools, Jeeps — all from the 1950s & 60s